I used to work at the Tinley store, and getting people to buy product that was in the store was the biggest challenge. Even back in 2008-09, when I was there, people would often say "I'll buy that (item) online." Fact is, things like cables, TV wall mounts, and other "accessories" are significantly cheaper on Amazon or NewEgg or other online electronics retailers (not to mention the savings in not paying sales tax back then). Of course, if you're like me, you want that video game or new gadget to take home and play with right after you buy it.

I still have the tv i bought from circuit city 9 yrs ago. i dont but to many high priced items

1.7 billion dollars based on which set of books?? Anybody bother to check off-shore accounts of the executives? Criminals, besides, with the great (lol) level of service and attitude (high & mighty after circuit city went belly up), now they are losing their asses. ha ha ha aholes.

I mean really who can afford all tat type of stuff anymore. I am not into blue ray or hd tv. To me it's all a waste of money. Needs over wants.

I went to the orland park location on the day that the new iPad was released. The store was empty. Places like Walmart released the iPad at midnight. They're losing their edge. I prefer online retailers (free shipping, no tax). I still can't believe how empty it was on the day of such a huge product release.

memoreis....

A&B Sound
Allied Radio — Chicago, Illinois, acquired by Radio Shack
Circuit City — now reopened online through CompUSA/Tiger Direct
Computer City
CompuAdd
Crazy Eddie
Douglas TV — bought out by Tweeter
Egghead Software
Electric Avenue - Operated by Montgomery Ward
Erol's
Federated Group — bought by Atari
Fretter
Fred Schmid — Operated in Colorado, Montana, and Wyoming. Purchased by Fretter.
Good Guys — purchased by CompUSA
Incredible Universe
Lafayette Radio
Lechmere
McDuff
Mars Music
On Cue — operated by Musicland in small towns and micropolitan areas, but closed before the Musicland/FYE merger
Pacific Stereo
Polk Brothers
Schaak Electronics
Silo
SoftWarehouse — predecessor to CompUSA
Sound Advice — Florida[26]
SoundTrack
Steinberg's (electronics store)
Sun Television and Appliances — bankrupt and liquidated in 1998
Tech Hifi — co-founded by Sandy Ruby at M.I.T. in 1964[27]
(Nobody Beats) The Wiz
Tweeter
The Warehouse
Video Concepts
Ultimate Electronics

I agree with Tom. If you are willing to wait a couple days and do a little online research. Almost anything you get at Best Buy can be gotten online for a fraction of the cost. One of the other problems with Best Buy is that different makes, models, styles, and the technology that go along with them changes at such a mind boggling pace that they are afraid to stock too much of one item for fear that hours from now it will be yesterdays news. Case in point....two years ago my wife and I went shopping for laptops as Christmas gifts for our daughters. Okay yes it was Christmas I'll give you that. However we were prepared to purchase two laptops that night. After spending what was literally hours in the store we left empty handed. Model after model. Brand after brand. They had nothing. What really shocked me though is that they didn't even offer to try and get what we wanted. They let us flip flop from model to model even though the prices were quite a bit less. Sure they called other stores to see if they had what we wanted initially but warned us that if they did we would have to drive there to get it and they could not hold it for us.They said we could try to order it via Best Buy.com but they would not be able to guarantee that we would get it by Christmas.

Something else that bothers me about buying an item such as a laptop there at that time of year is that the Best Buy warranty goes into effect at the time of purchase. So say it's a thirty day and you buy this on Black Friday..Your warranty is ticking away while your purchase is in your closet hidden behind some boxes until Christmas morning arrives.

The problem with buying online is that you can't check out the product before you buy it. I just purchased a new video camera from BB. I was unsure as to what model to buy. My wife and I went to BB to check out the cameras. We held them, we checked out the features and saw how easy it was to do the functions and then made our decision on which camera to buy and bought it. As Brick & Mortar stores go away, the ability to do this will dwindle and people will be returning products at an even higher rate to the sellers as the online description cannot give enough details to make sure the product is what is actually wanted.

They are not very customer oriented. Their Geek Squad is so expensive. They charge to much, for what they deliver. I beleive they take advantage of the older customers that are not as informed as they should be on on HD tv's, computers, etc.

I worked for Best Buy back in the early 90's. It was before the age of everyone having access to the internet and internet shopping. There is too much competition out there. Today, the market is too big and Best Buy prices are much higher than anywhere else. When I worked for Best Buy the largest department was Music. Today, it's the smallest.

After Borders closed I will not shop at Barnes and Noble as Amazon is way cheaper with free shipping. It's sad I cannot go out and look for books, but it's the sign of the times.