Cold Knocks Out Internet, Cable Service for Some Residents

During a time when many people had an excuse to stay inside to watch TV or surf the web, extreme cold knocked out service for some Tinley Park Comcast customers, including the Tinley Park Public Library, on Monday and Tuesday. 

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The frigid temperatures has affected Comcast's equipment, and repair crews have had trouble responding because of hazardous road conditions, said Angelynne Amores, a spokeswoman for the company. Comcast provides Internet, cable TV and phone service to business and residential customers throughout the region, including Tinley Park.

As of early Tuesday afternoon, Internet service had been restored to all Tinley Park customers, Amores said.

Many customers, however, were reporting they had been without cable TV for 24 hours and still had no service as of late Tuesday morning. Work crews are out responding to calls as best they can in the cold weather, Amores said.

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Tinley Park residents who are still having trouble with their Comcast service should call the company's service line at 800-266-2278.

YOUR TURN: Did you lose your Comcast Internet, cable TV or phone service? If so, for how long? Is it still out? Tell us in the comments section.